How to turn on integrations?

Only organisation owners and admin coaches have permission to enable integrations for clients.

Navigate to Account > Integrations to manage all integration settings.

Integration Billing Models

Choose between two billing approaches:

Manual Slots

• How it works: Purchase specific slots in groups of 5 (minimum purchase)

• Best for: Organisations wanting precise control over which clients have access

• Billing: Pay for the slots you purchase

• Assignment: Manually assign slots to individual clients

Auto-Charge

• How it works: Integrations are available to all clients automatically

• Best for: Organisations wanting hands-off management

• Billing: Automatic charges as clients connect (minimum billing applies)

• Assignment: No manual assignment required

Important: All plans have a 5-slot minimum charge. Example: If you have 6 connected clients, you'll be billed for 10 slots (rounded up to the next group of 5).

Setting Up Manual Slots

Purchasing and Assigning Slots

1. Purchase slots in groups of 5

2. Assign individual clients to available slots

3. Assigned clients receive automatic notifications:

   • Push notification (immediate)

   • Banner on home screen (persistent)

Managing Slot Assignments

View assigned clients and make changes as needed through the integration dashboard.

Setting Up Auto-Charge

Enabling Auto-Charge

1. Toggle the Auto-charge setting to "On"

2. Review the billing change notification

3. Confirm to activate

How Auto-Charge Works

• All clients immediately see integration availability via home screen banner

• Billing occurs automatically as clients connect

• No manual assignment required

• Real-time visibility of connected clients and their apps

From Auto-Charge to Manual Slots

When you disable auto-charge:

• Currently connected clients are automatically converted to manual slots

• You'll receive a billing summary showing the conversion

• Future clients will need manual slot assignment

Monitoring Client Connections

Connection Status Indicators

• Green badge: Successfully connected and syncing

• Red badge: Authentication issue requiring client attention

Viewing Connected Apps

The dashboard shows:

• Which clients are connected

• Which apps each client is using

• Current connection status for each integration

Managing Client Access

Removing Client Access (Manual Slots)

1. Click the ⛔ icon next to the client's name

2. Confirm the disconnection

3. Client is removed from slot and all integrations are disconnected

Completely Disabling Integrations

To turn off integrations entirely:

1. Switch to manual slots mode

2. Deauthenticate all connected clients

3. Set slot count to 0 (zero)