How to turn on integrations?

Only organisation owners and admin coaches have permission to enable integrations for clients.

Navigate to Account > Integrations to manage all integration settings.

Integration Billing Models

Choose between two billing approaches:

Manual Slots

• How it works: Purchase specific slots in groups of 5 (minimum purchase)

• Best for: Organisations wanting precise control over which clients have access

• Billing: Pay for the slots you purchase

• Assignment: Manually assign slots to individual clients

Auto-Charge

• How it works: Integrations are available to all clients automatically

• Best for: Organisations wanting hands-off management

• Billing: Automatic charges as clients connect (minimum billing applies)

• Assignment: No manual assignment required

Important: All plans have a 5-slot minimum charge. Example: If you have 6 connected clients, you'll be billed for 10 slots (rounded up to the next group of 5).

Setting Up Manual Slots

Purchasing and Assigning Slots

1. Purchase slots in groups of 5

2. Assign individual clients to available slots

3. Assigned clients receive automatic notifications:

   • Push notification (immediate)

   • Banner on home screen (persistent)

Managing Slot Assignments

View assigned clients and make changes as needed through the integration dashboard.

Setting Up Auto-Charge

Enabling Auto-Charge

1. Toggle the Auto-charge setting to "On"

2. Review the billing change notification

3. Confirm to activate

How Auto-Charge Works

• All clients immediately see integration availability via home screen banner

• Billing occurs automatically as clients connect

• No manual assignment required

• Real-time visibility of connected clients and their apps

From Auto-Charge to Manual Slots

When you disable auto-charge:

• Currently connected clients are automatically converted to manual slots

• You'll receive a billing summary showing the conversion

• Future clients will need manual slot assignment

Monitoring Client Connections

Connection Status Indicators

• Green badge: Successfully connected and syncing

• Red badge: Authentication issue requiring client attention

Viewing Connected Apps

The dashboard shows:

• Which clients are connected

• Which apps each client is using

• Current connection status for each integration

Managing Client Access

Removing Client Access (Manual Slots)

1. Click the icon next to the client's name

2. Confirm the disconnection

3. Client is removed from slot and all integrations are disconnected

Completely Disabling Integrations

To turn off integrations entirely:

1. Switch to manual slots mode

2. Deauthenticate all connected clients

3. Set slot count to 0 (zero)