---
title: "How to renew a client?"
description: "Renewing a client"
url: https://support.coachkit.co.uk/en/articles/208-how-to-renew-a-client
collection: "FAQ's"
updated: 2025-08-28
language: en
---

# How to renew a client?

Renewing a client

To renew a client, navigate to their profile **Clients > Select client >** Select **Actions.**

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Select **Renew**.

![](https://staticfiles.gleap.io/ghelparticle/L7KtimSAVYLPQzk1ATXLApQOd4Gwy6k7Htdhf3H2jbhIGZXroHp7Bdq3OC7XRuHYsxJ8Wzwth5e.png)

This will open a **modal** displaying the client's **current plan**.

From here, select:

-   The **new plan** for renewal
    
-   The **duration**
    
-   The **price**
    
-   The **payment type**
    
-   Whether you’d like us to **send the payment link**
    

If you prefer not to send it automatically, you can use the **Generate Payment Link** feature instead. See the article below for more details.

[

Can I generate payment links?

Generating payment links

](https://support.coachkit.co.uk/en/articles/117-can-i-generate-payment-links.md)

![](https://staticfiles.gleap.io/ghelparticle/0ETdJT4R6sv0QojbSJISUihikKYaPk9MqxYfisTav6nSiEdSPCzEt2XfizUbSPAydiIoqy8i3Am.png)

### **Important Notes:**

-   If you **change a client's plan type** and they have an **active Stripe subscription** (created through CoachKit), we will **automatically update** the subscription.
    
-   If a client is **switching from offline payments to a Stripe subscription**, we will **create the subscription for you**.
    
-   If a client **already has an active subscription in Stripe**, we will **update it with the new details**.
    
-   If a client is **moving from a subscription to a one-off payment**, we **won't update** the Stripe subscription—it will end as scheduled. However, we can **send a payment link** if requested.
    
-   If a client is **switching from a Stripe subscription to offline payments**, we **won't cancel** their Stripe subscription—it will simply **expire naturally**, and the client will **retain access to their account**.