---
title: "Client email already exists on the platform"
description: "Inviting client states the client already exists"
url: https://support.coachkit.co.uk/en/articles/197-client-email-already-exists-on-the-platform
collection: "FAQ's"
updated: 2025-08-28
language: en
---

# Client email already exists on the platform

Inviting client states the client already exists

If you receive an error when inviting a client stating they are already in the system, it could be due to the following reasons:

-   The client **is or was coached by another coach**, and their account has not been removed.
    
-   The client is **registered as a coach**.
    

If the client is still linked to another coach, they will need to request that their profile be deleted by that coach. Alternatively, they can contact [**support@coachkit.co.uk**](mailto:support@coachkit.co.uk), and we can assist upon their request.