---
title: "How to invite a client?"
description: "Steps to invite a new client"
url: https://support.coachkit.co.uk/en/articles/128-how-to-invite-a-client
collection: "Set Up Account"
updated: 2026-02-06
language: en
---

# How to invite a client?

Steps to invite a new client

### **Steps to Add a Client**

Before adding a client, we recommend completing the following steps:

✅ **Connect your Stripe account**  
✅ **Add your terms & conditions**  
✅ **Create a service**  
✅ **Set up relevant forms** (e.g., check-in and onboarding forms)

### **Adding a Client**

Once you're ready, navigate to **Clients** and click **Add**. CoachKit will guide you through the process.

#### **Plan and Payment Details**

![](https://staticfiles.gleap.io/ghelparticle/NBpfkqKIjJMQegpzhP04eMiycCo9ryiMcjcxlT3CAW7PQusqUGCkHvfbnXe3xYgfOqDvsT7rVEF.png)

<table data-id="1daa85b8-bf46-442b-9eb4-996387c2d9f8" style="min-width: 50px;"><colgroup><col style="min-width: 25px;"><col style="min-width: 25px;"></colgroup><tbody><tr><td colspan="1" rowspan="1"><p data-id="d3f00f98-c0f6-405b-a8d4-49475c03b608" style="text-align: left;"></p></td><td colspan="1" rowspan="1"><p data-id="fd237eb4-ba55-4ba9-a997-7cce9bde364a" style="text-align: left;"><strong>Field</strong> <strong>Description</strong></p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="62fb242c-f3fa-4c06-90e7-e9945da22956" style="text-align: left;"><strong>Plan</strong></p></td><td colspan="1" rowspan="1"><p data-id="ffa971ff-2806-40db-8835-1971228b217c" style="text-align: left;">Select from your list of services.</p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="e2d3e5e1-8d67-4002-83be-6f8527ef0d2a" style="text-align: left;"><strong>Current Week</strong></p></td><td colspan="1" rowspan="1"><p data-id="801d552c-8bb0-4e77-81f2-b255438e7826" style="text-align: left;">Choose the starting week (defaults to Week 1).</p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="3972987a-0ce8-4740-84a3-a178d6a9d19c" style="text-align: left;"><strong>Duration</strong></p></td><td colspan="1" rowspan="1"><p data-id="ef6fe4ac-c18c-4cd5-862e-a6ca3e68ec7b" style="text-align: left;">Set the plan duration in weeks (defaults to the plan's setting but can be overridden). Select <strong>No End Date</strong> for ongoing plans.</p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="2524ed1c-8ae7-434e-a39c-2e2789b1b807" style="text-align: left;"><strong>Start Date</strong></p></td><td colspan="1" rowspan="1"><p data-id="4a40fbe6-6d53-49fd-88bb-7e425a6c20f8" style="text-align: left;">Choose the client’s start date (defaults to today but can be set for the future).</p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="07d518b4-0d7d-419b-b14b-111e2414c237" style="text-align: left;"><strong>Payment Option</strong></p></td><td colspan="1" rowspan="1"><p data-id="4c401a6e-d3ff-4a7a-bcd0-b206cc2c31ae" style="text-align: left;">Select <strong>Offline</strong> or <strong>Stripe</strong> (Stripe appears only if connected).</p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="4ea11b13-9431-4a0e-8faf-69cfa2406681" style="text-align: left;"><strong>Send Payment Link via Email?</strong></p></td><td colspan="1" rowspan="1"><p data-id="393db36d-ae25-4677-846b-3f7c3d9c79e5" style="text-align: left;">If using Stripe, choose whether to send a payment request automatically.</p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="ae297d90-0561-4b23-bab0-4144d2d51099" style="text-align: left;"><strong>Plan Amount</strong></p></td><td colspan="1" rowspan="1"><p data-id="a538ede1-b39e-4901-8718-4f14639c69b5" style="text-align: left;">Select from available pricing tiers or enter a custom price.</p></td></tr></tbody></table>

#### **Check-in Details**

![](https://staticfiles.gleap.io/ghelparticle/clI7CIsflzBAnxf9iUseWfK09NpWvvSAxD13yVPON7XK2HLwyPsJ3ShHFjXoahtu89hwIbx2Lzq.png)

<table data-id="03549f88-bea5-4534-bf5e-61cd9ccd684c" style="min-width: 50px;"><colgroup><col style="min-width: 25px;"><col style="min-width: 25px;"></colgroup><tbody><tr><td colspan="1" rowspan="1"><p data-id="ec550405-c2d8-422f-9238-f4d0ad6b3b61" style="text-align: left;"></p></td><td colspan="1" rowspan="1"><p data-id="8125b262-a459-48f5-bb9d-b33a3b2b15a7" style="text-align: left;"><strong>Field</strong> <strong>Description</strong></p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="9bff809c-4eb2-4904-835f-4ccfcb488fa4" style="text-align: left;"><strong>Select a check-in template</strong></p></td><td colspan="1" rowspan="1"><p data-id="da9c573c-303a-4e7e-8182-dd105d10c10d" style="text-align: left;">Choose an existing check-in template or create a new one</p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="717490a1-5628-4245-baba-90973c5983fd" style="text-align: left;"><strong>Edit Check-in Schedule</strong></p></td><td colspan="1" rowspan="1"><p data-id="e6c9c6be-b6df-4480-854c-cc076cb34e62" style="text-align: left;">Create a custom check-in schedule for your client</p></td></tr></tbody></table>

If you prefer to skip setting up check-ins now, simply click **Next** to proceed to the following section.

#### Supplement Plans

![](https://staticfiles.gleap.io/gattachments/z9TgRyBtUnfRSzGpEpreb600FKlU3LKp3FIdbXmazzLKMpSYJnLxVoQMXTZpHJ3BKHj9lHeaUeS.png)

You can select multiple supplement plans at invite time, or if you prefer, add them later. Any assigned plans can be personalised for the client at a later date.

#### Startup Forms

![](https://staticfiles.gleap.io/ghelparticle/SRh28rDYk0DsClVpGW6Ecft5vQa8KiwsvAx6lMjbR3MGqB0zWmWSDqi0PaOQpXUAggUxe1axGEL.png)

Select any additional forms the client should complete upon their first login.

### **Sending the Invite**

When you click **Send Invite**, CoachKit will:  
✅ Send a **welcome email** with a reset password link.  
✅ Send a **payment request** (if Stripe is selected).
